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BOOKING & PAYMENTS
- A deposit of 50% is required at the time of booking to secure the reservation.
- Full payment must be made 60 days prior to arrival.
- Accepted payment methods include credit cards, bank transfer, and online payment platforms.
- Tourism Tax 12%
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CANCELLATION POLICY:
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- Full refund if cancelled 60 days before the check in date, minus credit card or bank fees.
- No refund if cancelled less than 60 days of check in. (for whatever reason: death in the family, hurricane, sickness…) The tenant is therefore strongly encouraged to take travel insurance.
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CHECK IN & CHECK OUT
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- Check-in time is after 4:00 PM
- Check-out time is by 11:00 AM
- Early check-in or late check-out requests are subject to availability and may incur additional charges.
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OCCUPANCY
- The maximum occupancy is 8 guests.
- Additional guests must be approved in advance and may incur extra charges.
Age Requirement:
- Primary renter must be at least 21 years old.
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SECURITY DEPOSIT
- A refundable security deposit of $1500.00 is required
- The deposit will be returned within 14 days of check-out provided that no damage is found.
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TENANT'S OBLIGATIONS
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- Air conditioning usage is monitored based on consumption to discourage operation while doors and windows are open. There are 6 separate A/C systems available, allowing tenants to cool individual rooms as needed. A weekly allowance of $300 is provided,
which is typically sufficient. Should this amount be exceeded, the tenant will be charged the current rate during their stay.
- Note: The villa is designed to be enjoyed with open doors and windows to capture the ocean breeze. Ceiling fans generally provide adequate comfort, and air conditioning may only be necessary at night during extreme temperatures, which should not result in additional costs for the tenant.
- Guests are responsible for maintaining all furnishings, appliances, and house contents in good condition, keeping the premises clean and sanitary, and ensuring that all trash is disposed of in the provided waste containers. The property must be secured when unattended. Any physical damage to the property or its contents will be the guest’s responsibility.
- If any additional costs are incurred during the guest stay, including unreported damages, these costs will be charged to the guest credit card, with documentation of the charges provided.
Possible additional costs include:
1. Damage beyond normal wear and tear.
2. Excessive cleaning required at departure.
3. Late departure without prior written approval.
4. Sewer blockages.
5. Water damage due to open doors or windows.
6. Damage to linens and towels.
7. Excessive water usage (guests should report any running toilets or leaks).
8. Loss of keys, which will require the replacement of the lock barrel.
- These additional costs can result from the guests’ actions or those of any person or company engaged by the guests.
- The guests acknowledge that water sports and other activities in the ocean or pool are inherently dangerous and that anyone entering the water must take adequate precautions to ensure their own safety. The guest understands that supervising children is solely their
responsibility and that of other adult guests. The guests expressly state that the premises and its amenities are not specifically designed for children or young adults. Guests should never allow children to swim or play in the ocean or pool without adult supervision.
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HOUSE RULES ​
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- No Smoking: Smoking is strictly prohibited inside the villa. If this rule is not respected, a $400.00 will be charged for a cleaning fee.
- No Pets: Pets are not allowed.
- Please respect the neighbors and keep noise to a minimum during your stay.
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PARTIES & EVENTS​
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- Parties and Events are not allowed without prior approval.
- Unauthorized events may result in immediate eviction and forfeiture of the security deposit.
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AMENITIES & SERVICES
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- Housekeeping: daily housekeeping services are included in the rental fee.
- Maintenance and Repairs: Contact the property manager immediately if any maintenance or repair is needed.
- Septic System: Please be aware that the septic systems at SunLux Villas rely on a natural bacterial process to break down waste. It is important not to flush hygiene products, personal care items, or wipes down the toilets, as these can block the pipes and disrupt the natural processes. This can lead to blockages and overflows, causing inconvenience to other guests.
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SAFETY & SECURITY
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- Always lock doors and windows when leaving the villa.
- Ensure all keys are returned at check-out. Lost keys will incur a replacement fee.
- Do not leave candles or open flames unattended.
- Familiarize yourself with the location of fire extinguishers and emergency exists.
- Swimming Pool: Use the pool at your own risk; no lifeguard on duty. Children must be supervised at all times. No diving or running around the pool area.
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LIABILITY
Guests are responsible for any damage to the property or its contents. The cost of repairs or replacements will be deducted from the security deposit.amage and Theft: - D
- Personal Injury: The villa owner is not liable for any accidents, injuries, or illnesses that occur on the premises. The villa owner is not responsible for the loss or theft of personal belongings.
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WAIVER OF LIABILITY
- Guests also agree not to hold the property owner or their representative responsible for any injuries, death, or property damage that may happen to them or their guests during the rental period.
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COMPLIANCE
Guests must comply with all local laws and regulations. Any illegal activities will result in immediate eviction.
- Local laws-
- Property Rules: Failure to adhere to these policies may result in additional charges, eviction, and forfeitures of the security deposit.
If you have any questions regarding our booking policy, feel free to get in touch with us before booking.
Sun Lux Villas are located Long Bay, in Providenciales.
WHAT IS NEAR BY:
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Walk to the Beach - 5 min walk
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The Regent Village Shopping Mall - 6 min drive
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Grace Bay Beach - 7 min drive
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Downtown - 6 min drive
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GETTING AROUND:
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Providenciales Intl. Airport (PLS) - 20 min drive